SATOYAMA STAY offers accommodation in different locations, similar to the Italian concept of Albergo Diffuso. Since TONO-MACHI has no reception desk, only rooms, self check-in is available for your convenience.

Please follow the instruction below.

Enter TONO-MACHI building

  • For the sake of visual harmony in this historical town, you will not see a large sign, but our building can be identified through the large brass letters of SATOYAMA STAY TONO-MACHI to the left side of the entrance.
  • The entrance requires a PIN to open. Our confirmation email contains a link with your PIN.
  • The entrance door locks automatically. Please take care not to lock yourself out. Also, please make sure that the door is closed properly to maintain your security and privacy.
  • At the entrance, please take off your shoes and put them in the shoe lockers at the left side.

Enter your room

Once you enter the building, please find your room refered to the room layout below.
Basically, to101 turn left, to 202, go upstairs. Each room door requires a PIN to open. Our confirmation email contains a link with your PIN for your room.
We do not place any disposable amenities in our room due to our sustainable policy. They are available in the cabinet drawers at the entrance if you require.

For guests who have suitcases,
– Please use the towel to remove dirt from the suitcase casters. The towel is provided at the entrance.
– Rolling casters on tatami mats will cause damage, so we would appreciate you carrying your suitcases instead of rolling them.
– Please open your suitcase on the rolled tatami mat in the room.

  • Air conditioner remote controllers and facility information can be found in the cabinet drawers.

Guest Registration Form and Passport copy

Once you successfuly enter the room, please send us following informations to complete check-in.
1.  A picture of your passport photo page via Whatsapp.
2. Fill out the guest registration form from here.
3.Let us know what time you would like your breakfast via Whatsapp.

Breakfast & check out

  • Breakfast is served at SATOYAMA STAY NINO-MACHI kitchen studio from 7:30 to 9:00. We would appreciate it if you let us know via Whatsapp when you skip the breakfast.
  • For check out, all you need to do is to lock the door. We would appreciate if you could notice us via Whatsapp when you leave.

Contact us

If you need any face to face assistance, please pop in SATOYAMA STAY NINO-MACHI concierge desk.(opening hours: 9:00am – 6:00pm)
If you have any assistance other than the time above, please contact us via whatsapp.(+81-080-2668-3199)


  • No Smoking
  • Because we have renovated an old wooden building, footsteps on the second floor may echo.
  • For more detailed information about the building where you are staying and its facilities, please take a look at our information booklet, which can be found in the cabinet drawer.

Enjoy your stay!