Tour Reopening Guidelines

  • Monitoring your health condition through completion of a “health check sheet”.
    • We may request a body temperature check. The health of all staff is monitored closely for everyone’s protection.
  • Asking you to wear a mask throughout your time with us.
    • Please be aware that our staff will wear masks at all times.
  • Washing your hands and disinfecting them with alcohol on arrival and departure from our facility.
    • Disinfectant will always be available during your tour; please ask our guides if you want to use it at any time.
  • Maintaining physical distance from others; a minimum of 1 metre, ideally 2 metres, at all times.
  • When using the toilet, please ensure that you close the lid before flushing.
  • Allowing us to collect your personal information, such as onward travel and accommodation plans and contact details.
    • In the event of a COVID-19 cluster occurring here, this will help us to protect you and others.
  • Please understand that we may refuse to allow participation in tours if you feel unwell or display symptoms.
    • Please let our staff know immediately if you feel unwell during your tour.