ART & CULTURE FAQ

Q. How do we get to the Meeting point?

A. The meeting point of each tour varies. Please go to the page of each tour.

Q. Can we participate in the tour with children?

A. Yes, you can. Please enjoy the tour with your family.

Q. How do we make reservations for the tour?

A. you can reserve through this website, through our reservation form or call us at +81-577-73-5715

Q. What happens for the outdoor tours if it rains?

A.We conduct all of our tours rain or shine. In case of rain, we will provide rental options as rain suits. If we decide to cancel our tour due to the adverse weather conditions, we will inform you prior to the tour.

Q. What is the cancellation policy?

A. We will charge you with a cancellation fee if you cancel the tour within 72 hours for any reason. Please see the link below for the detail.
Cancellation policy

Q. What do I do with my personal belongings?

A. We will keep your personal belongings in the reception area while you go on the tour. However, please note that we are not responsible for any damage or losses. Therefore, please bring your valuables with you on the tour.

Q. Can I join the tour even if I am the only one guest?

A. Absolutely!

Q. Is insurance included in the fee?

A. We have accident insurance premium included in our tour fee as required by law. Please contact us if you have any questions regarding this.